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London

Property services in Chaucer, London.

Chaucer lies about 3 km south-east of London city centre. Property here is handled as part of our London operation.

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What we do here

Our services in Chaucer

Serviced accommodation management

We run the property as a premium short let -- listing, pricing, guests, cleaning and reporting.

Serviced accommodation management in London →

Guaranteed rent

A fixed monthly figure whether the property is occupied or not, with the void risk on us.

Guaranteed rent in London →

Sell a property that needs work

Tired, unmodernised or inherited property bought as it stands, with no agent fees.

Sell a property that needs work in London →

Property investment and sourcing

Off-market stock that needs work, matched to budget, area and appetite for works.

Property investment and sourcing in London →

Chaucer

The commercial mechanics

Rate-setting is a daily job. Lead time, competing supply, day of week and local demand all pull in different directions, and the gap between an averagely-priced calendar and a well-priced one is not small.

Chaucer

The process, step by step

Onboarding runs in a fixed order: compliance documents checked, the property photographed properly, listings written and published, pricing rules set, then live. Skipping the compliance step is how launches slip by a fortnight.

Chaucer

Who this suits — and who it doesn't

First-time landlords are welcome, and they get told more than they ask for rather than less.

Chaucer

Certificates, licensing and insurance

Deposit handling, where it applies, follows the statutory scheme. There is no discretion in it.

Chaucer

The limits, stated up front

We are not a building contractor. Where work is needed we introduce the trades we use, and the contract for that work sits between the owner and the trade, priced before it starts.

Chaucer

Where to start

There is no obligation at any stage before signature, and that is said plainly rather than buried.

Your Questions

The questions we get most in Chaucer.

Still not sure? Ask us about your property and we'll answer for your specific situation.

Can you manage more than one Chaucer property?

Yes. Portfolio owners are a large part of what we do, and reporting is consolidated rather than one statement per unit.

Do you handle maintenance?

We triage and arrange it through vetted trades. We are not a building contractor — we make introductions to the trades we use and the work is between you and them, priced before it starts.

How quickly do you respond to guests?

Guest messages are handled throughout the day, every day. Response speed is a ranking factor on most channels, so it is in our interest as much as yours.

What sort of property works best?

Well-located two and three bedroom properties with parking tend to work hardest, but the honest answer is that it varies by area and we would rather appraise than generalise.

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