What we do here
Our services in West End
Serviced accommodation management
We run the property as a premium short let -- listing, pricing, guests, cleaning and reporting.
Guaranteed rent
A fixed monthly figure whether the property is occupied or not, with the void risk on us.
Sell a property that needs work
Tired, unmodernised or inherited property bought as it stands, with no agent fees.
Property investment and sourcing
Off-market stock that needs work, matched to budget, area and appetite for works.
West End
The commercial mechanics
We would rather hold a rate and lose a night than discount into a weekend that was always going to fill. Which of those applies is a judgement made on live data, not a rule.
West End
The process, step by step
Cleaning and linen are scheduled around the calendar rather than a fixed day. A same-day turnaround is routine and it is planned, not improvised.
West End
Who this suits — and who it doesn't
This suits an owner who wants the property to work without becoming a second job. It does not suit someone who wants to approve every booking — that is a different relationship and it does not run well.
West End
Certificates, licensing and insurance
Anything that is the owner's statutory responsibility stays the owner's responsibility, and the agreement says which items those are.
West End
What we won't do
We do not market a property an owner has asked us to keep private. Confidentiality is not a premium service.
West End
The first step
Questions are welcome before commitment, including the awkward ones about what happens when something goes wrong.
Nearby
Other London areas we cover
Your Questions
West End: the practical questions.
Still not sure? Ask us about your property and we'll answer for your specific situation.
Do you need a key holder in West End?
No. Access is handled with a key safe or a smart lock, and we manage the codes. You do not need to be nearby.
What insurance do I need?
Standard residential landlord insurance does not usually cover short-let use. You will need a policy written for it, and we will tell you what to ask for before we list.
How do you handle check-in?
Self check-in with instructions sent ahead of arrival, and a real person contactable if something goes wrong. It is more reliable than meeting guests at a door at 11pm.
Is there a minimum term?
There is a term in the agreement and it is discussed before signing. We would rather turn down a property than sign someone into something that does not suit them.